AIONStore - Ticket Teller

Ticket Teller is a product of AIONStore system, which is a digital transformation solution of in-store customer experience developed by AIONtech Vietnam

Through the use of Ticket Teller, tellers at stores will easily manage queues at transaction counters, look up customer information, purchase history and recommend products and services that match customer needs,etc. Thereby, this solution will help stores shorten the time for each transaction, increase up-sale efficiency and improve the customer experience.

Features of the Ticket Teller app:
Manage customer queue at each transaction counter.
Display detailed transaction needs of each customer.
Inform customers of their turn, switch counters or pass customers who are not present/have been served.
Adjust the customers priority order automatically.
Display full customer information and transactional history.
Recommend suitable products and services for each customer.
Add more services and note to the customers current transaction.
Allow customers to give feedback on service quality after completing the transaction.

All data information of the Ticket Teller application is synchronized with the AIONStore centralized management system. Therefore, the store manager can easily manage the actual situation in detail at each counter in each store, promptly handle arising problems if the customers waiting time is too long or unsatisfied with service quality. This will be an effective digital transformation solution to help chain stores optimize costs, increase revenue and elevate their position in the eyes of customers.